Refund Policy

We want you to be happy with what you buy. Purchases are processed by Lemon Squeezy, our reseller, and refunds go back to the same payment method through them.

One-time purchases (Remove Ads, VIP passes)

Ask within 14 days of buying and we will refund you in full: no long questions. After 14 days we refund only if the purchase didn't work and we couldn't fix it.

VIP subscriptions ("Renew automatically")

• Cancel any time on your Account page ("Manage billing"). You keep VIP until the end of the period you already paid for, and you won't be charged again.
• First payment: ask within 14 days for a full refund.
• Forgot to cancel? If you ask within 7 days of an automatic renewal, we will refund that renewal and end the subscription.
• Otherwise we don't refund part-used periods; cancelling simply stops the next payment.

Things to know

• A refunded purchase is removed from your account (for example, ads come back after a Remove Ads refund).
• If something was charged twice or by mistake, we always refund it.
• 🧩 Pieces and shop items are earned in play, not bought, so they can't be refunded.
• Please contact us before disputing a payment with your bank: a chargeback takes weeks, while we can usually refund within a few days. Disputed payments may lead to the purchase being removed while the dispute is open.
• This policy doesn't reduce any rights you have under the consumer law where you live, including any right to cancel online purchases.

How to ask for a refund

Email [email protected] from the email on your receipt and include your order number (it is on the receipt from Lemon Squeezy). You will normally see the money back within 5 to 10 business days, depending on your bank. See also our Terms of Service.